Terms of Use

GENERAL   TERMS AND CONDITIONS   OF   CONTRACT

These General Terms and Conditions of Contract (hereinafter, "GTC") regulate the online shopping service that will allow the contracting of the products offered on the www.180hilos.com website (hereinafter "the Website").

The contractual relationship of purchase and sale entails the delivery, in exchange for a price expressly determined on this Website, of a specific product.

Purchasing through this website implies adherence to the GTC in the version published at the time the Website is accessed, which implies that the user:

-       You have read and understand what is stated herein;

-       Is a person with sufficient capacity to hire, and

-       Assumes to comply with the obligations set out in the document.

The user is responsible for the veracity of the data provided during the online purchase process. Likewise, in the event that contracting on this Website requires the registration of the user, the user is fully responsible for the use and custody of the username and password provided to him/her, answering for the acts that are carried out with them. The user must notify 180hilos.com, as soon as they become aware of it, of the loss, disclosure or unauthorized access of a third party to their private area of the registered user.

180hilos.com. reserves the right to amend these GTC, without affecting the products or services that have been purchased via the Website prior to such modification.

Scope and availability

To make purchases on the Website, it is necessary that the address of receipt of the package and the billing address are located in Spanish territory.

There may be a limit to the number of available units of reproductions that are marketed through the Website. If this circumstance occurs before finalizing the order, you will be immediately informed and prevented from completing the purchase process. In the event that the product is not available after the order has been placed, the user will be informed by email or telephone of the total or partial cancellation of the order. Partial cancellation of the order due to unavailability does not entitle the order in its entirety.

Price and payment

All prices of the products or services on the Website include VAT

In any case, prices will be expressed in Euros (€).

In order to make a purchase, the minimum order must be €30. 180hilos reserves the right to change the minimum amount and at all times the customer will be notified in their shopping cart.

The prices reflected for each product do not include shipping, handling, packaging, shipping insurance or any other service in addition to the product or service purchased, unless expressly stated otherwise. Any of these additional expenses that may apply will be communicated to the user before formalizing the purchase.

The prices applicable to each product will be those published on the Website and automatically applied by the contracting process in the last phase of the same. The user assumes that the economic valuation of some of the products offered may vary in real time. In any case, this will always be communicated prior to the formalisation of the sale.

The user is obliged to pay at the time of placing the order.

All payments will entail the issuance of an invoice in the name of the user. The invoice can be consulted and downloaded at any time in your private customer area or you can request it by email. All invoices include only the amounts of each of the purchases of works of art.

All prices do not include frames or other exhibition elements, they only refer to works published in silkscreen, digital print, photography or other type of reproduction on paper.

Order Fulfillment

Once the order has been formalised, i.e. with the acceptance of these GTC and the confirmation of the purchase process, an email will always 180hilos.com sent to the user confirming the details of the purchase made.

Delivery time and place

  180hilos.com will deliver orders to the address indicated by the user in the corresponding form. If you want the order to be delivered to an address other than the one indicated on the form, you must expressly indicate this in the section provided for this purpose.

180hilos.com for all orders in 30x40 cm and 21x30 cm format are delivered to the customer with a sealed rigid cardboard envelope and inside you will find your purchase protected.

180hilos.com assumes no liability if orders are not delivered to the person or address indicated by the user in the "delivery address" as a result of the data provided by the user being erroneous, false, inaccurate or incomplete, as well as for reasons attributable to the user. 

180hilos.com it will take all necessary measures to ensure that  the delivery can be made within the agreed period. 180hilos.com is considered the confirmation of payment, by any of the systems that are enabled, a necessary condition to be able to maintain delivery times. However, the deadlines indicated to the user are an estimate and may vary due to logistical or force majeure reasons. In case of delays, it will be reported in a timely manner.

For orders, the customer can choose two shipping methods:

Shipping methods:

The shipping service is carried out through the company Correos de España, you can ask us by email for your tracking number to know at all times the status of the delivery of the order.

Estimated delivery time is 4 to 15 days and up to a maximum of 25 days in exceptional cases.

180hilos.com is not responsible in the event of a delivery in which the address is incorrect on the part of the buyer or at the time when it is established that the order has already been delivered to its destination. 

If you are not at home at the time of delivery of your order, you may receive a notice in your mailbox from Correos, informing you of the nearest post office where you can pick it up. Remember that you may need to bring your ID and sign to be able to pick it up, or authorize another pardon to pick it up on your behalf.

In the event that your order remains in the office, it will be a maximum of 15 days for you to collect it, if you do not receive the notice you can also pick it up with the tracking number that we will provide you if you request it by email. After 15 days, the shipment will be returned to 180hilos.com if you do not pick it up before office. If the customer requests their shipment again, the shipping costs are borne by the customer.

Each delivery is considered to have been made from the moment in which 180hilos.com or the transport company Correos  makes the order available to the user and this fact is recorded with the registration of the tracking number. In this case , 180hilos.com has no responsibility whatsoever as it understands that the delivery has been made.

In the event that the delivery of your order is rejected at the destination address and it is returned to origin, the customer must provide a new delivery address, a telephone number and a contact person, in addition the customer will be responsible for the additional shipping and packaging costs.

International Shipping

We deliver practically all over the world, you can check the delivery rate before finalizing the purchase.

Covid-19 Measures

During the pandemic period due to Covid-19 it is possible that some shipments may have some delays, we ask for patience and at all times to ensure deliveries remember to provide your name and address data correctly, as well as a telephone number so that they can contact you in case you are not at your home or if any delivery data is incorrect.

During this period, some international destinations may have limited parcel relations with Correos España or vice versa; In the event that it is not possible to proceed to delivery due to the cost paid previously, we will offer other different parcel services to be able to make deliveries with full guarantee. If the price of these services exceeds the price charged for their order, the customer will be able to pay the difference to receive their purchase at this time in a secure way.

Status of delivery of purchased products

The products offered by 180hilos.com are reproductions in screen printing, digital print and photography in limited series, signed and numbered, of original graphic work by illustrators. On the Website these are offered by means of photographic reproductions of the originals, which you will subsequently receive. 180hilos.com is not responsible for any differences in colour, tone or brightness that may be observed between the photographic reproduction hosted on the Website and the product purchased, since the photographic reproduction on our website cannot capture all the nuances of the reproductions on paper.

Returnis

Purchased products cannot be returned to 180hilos.com. For such a procedure, please contact us by email explaining the reasons for your return, you have a maximum period of 7 days from the date of your delivery.

Unless the return is made due to defects in the product, the costs related to shipping will be borne by the customer. In any case, the product must be returned in its original packaging and in perfect condition.

Only in the event that the delivered product is defective or incorrect, the 180hilos.com will also refund the corresponding shipping costs.

Once the purchase has been made and before shipping, refunds will not be accepted due to cancellation of the purchase or for other reasons beyond 180hilos.

Promotions and offers

Sale or discount items with an expiry date will return to their original price after this period has expired.

All promotions and offers or discount coupons are valid from the day they are announced (included) until the day they end (not included).

If you need any clarification of the offer or discount coupon, you can contact arte@180hilos.com 

180hilos reserves the right to modify, cancel or change promotions in the event that the promoted items may be out of stock or only the last 3 units in stock are available.

If my work is damaged, what can I do?

180hilos is not responsible for any damage that the shipping packaging and its contents may have due to misuse in the course of transport until delivery to the customer, all national shipments are made by mail through the company "Correos España"

In the event that an incident occurs with your order during shipping, please contact 180hilos  within 24 hours  of receipt of your order (after this period there is no reason for complaint) and send us by email a photograph or several to consider the state of the work with the outer packaging that contained it so that we can evaluate what happened

In the event that a return is agreed to exchange it for another identical work, the customer will send the work in the same packaging, if it is in use or in a new packaging and will use the same transport service at the expense of the return costs.

Once the damaged work reaches 180hilos, another identical one will be  sent (if available) or a refund of the purchase amount will be made in the case of not having another identical work available. The costs of the new shipment are borne by 180hilos.

Return costs are borne by the customer.

In the event that the work is out of print and cannot be replaced by another of the same kind, the client may return the work and will be paid the same amount for which the work was purchased, except for shipping costs. No refunds of any amount are accepted after 24 hours from receipt of the shipment.

Other cases:

In the event that you receive an incomplete or missing order, IMPORTANT: check before receiving your order that the envelope containing the order is not handled or opened. For 9 years we have guaranteed the sending of all our works by mail in a rigid cardboard envelope to prevent folds and/or theft by means of an inviolable closure. In the event of receiving an envelope that looks doubtful, with the appearance of having been tampered with, NEVER accept a package or envelope that looks that way, take a photograph and do not accept it!. This package will return to 180hilos and the case can be evaluated directly. If you have accepted the shipment after seeing that the package has been handled or opened, you must claim from the company that made the shipment since 180hilos declines all responsibility in such a case.

All purchases made on 180hilos.com means that they accept the conditions of use described on the website in section https://www.180hilos.com/es/content/3-condiciones-de-uso that you can consult at any time.

Protection of personal data

For online purchases, certain personal data will be requested. All boxes that include the asterisk symbol (*) indicate the obligation to provide the personal data required in the aforementioned box in order to formalize the purchase.

 180hilos.com guarantees full compliance with the obligations set forth in Organic Law 15/1999, of 13 December, on the Protection of Personal Data, as well as those set out in its implementing regulations, approved by Royal Decree 1720/2007 of 21 December and other applicable regulations. To this end, 180hilos.com will adopt the necessary technical measures to prevent the alteration, loss or unauthorised processing of the personal data you provide, taking into account the limitations of the Internet, and cannot guarantee the absolute impregnability of the Internet.

The personal data you provide will be included in a file owned by 180hilos.com, in order to manage the online purchase of the products and/or services offered on the Website as well as to send you information about them, by any means of communication, including electronic.

The user has the right to access the information concerning him or her collected in the 180hilos.com's file, rectify it if it is incorrect, cancel it or oppose its processing by sending an e-mail or written communication addressed to the 180hilos.com , at the address indicated in the Legal Notice of this Website.

Governing Law and Jurisdiction

These conditions will be governed or interpreted in accordance with Spanish law in what is not expressly established.

 180hilos.com and the user agree to submit any dispute that may arise from the provision of the products or services subject to these GTC, to the Courts and Tribunals of the domicile of the purchasing party, if the user is a final consumer, or, where applicable, to the Courts and Tribunals of the domicile of 180hilos.com if the user is a company.